Super Bowl may be the one time in American TV viewing throughout the year when the public looks forward to the advertisements. Super Bowl ads have fast become part of the Super Bowl Sunday experience as much as the game, the snacks, and the halftime show. In fact, in lieu of a wardrobe malfunction or a bad 2nd down call on the 1 yard line with 26 seconds left to play, the ads are often the most talked about part of the game, especially if you are a fan of any of the 30 NFL teams that were also at home watching the game.
Super Bowl ads may be entertaining, but they are bad marketing examples, especially for small business owners.
1. No call to action. Marketing today especially is about eliciting a measurable response. With limited time and resources, small businesses cannot waste any of them on branding. They need to have a call to action that gets prospects in their sales funnel. What is that first step in your sales cycle? What do you want your prospects to do once they find you? Is it subscribing to your email list? Filling out a form on your website? Calling for an appointment? This needs to be very clear in all your marketing. Unfortunately, most Super Bowl ads, do not have a call to action or more specifically a call to action that leads prospects down the path to purchase.
This year, however, I like two ads that have a direct call to action: Groupon and Stella Artois.
Tiffany Haddish gives a clear call to action: download the Groupon app.
Matt Damon implores you to buy a limited-edition Stella Artois Chalice which provides water to someone impacted by the global water crisis for 5 years.
2. No value to the customer. Super Bowl ads are more about being cute and getting talked about than delivering value to the customer. As a small business, you cannot afford to be cute and not make it clear to your customers what you do. As a society, our attention spans are getting shorter and shorter; the most effective marketing is to be direct about whom you serve and how you can help them.
A good example from this yearâ€™s Super Bowl ads is Percil with honorable mention going to Febreeze.
There’s no question what Percil does. This is a good clear message.
3. No increase in sales. Often the most-loved ads do not improve the sales. Perhaps, the most-loved and favorite Super Bowl ad of all time featuring Mean Joe Greene was pulled after a few months by Coca-Cola because sales did not increase.
Unfortunately, this beloved ad did not help Coke sales.
Small businesses need to make sure there is a positive Return on Investment for every dollar spent marketing. Winning the ads on Super Bowl Sunday does not equate to winning sales. A smart small business owner should not be concerned with winning ad competitions, but rather sales competitions.
So by all means, enjoy the ads and the memes that spring from them. You can view them all here. However, please do NOT model your marketing after Super Bowl ads. Model your marketing with a good solid strategy that focuses on eliciting a measurable response.
Integration of Social Media
Now that social media is a key factor in business marketing for businesses of all sizes, I wanted to give some honorable mentions to those ads which do a good job incorporating social media. There are the occasional social media handles and hashtags at the end of some of the ads but this early Super Bowl commercial took it a step further.
The ad by Kraft is a great way to engage the audience during the Super Bowl however, they are asking viewers to go to a website and there is no indication in the ad of appropriate hashtags or Kraft social handles. Sometimes it is the little details that can greatly affect a campaign.
Kraft wants you to share your family game day pictures to be part of their Super Bowl commercial.
All your marketing should include your social media information. However, before you start pushing people to your social media, be sure you are not making these 6 Social Media Mistakes.
And finally, an honorable mention: part 2 of the Michelob Ultra Super Bowl commercial. Just for fun, because it’s Chris Pratt but mainly because it includes my favorite country song from my childhood. You can ask my siblings, they will attest…I Like Beer by Tom T Hall.
Michelob Ultra “I like beer” commercial is part 2 of Super Bowl ad.
The original version of this post was published in 2015:Â 3 Reasons Super Bowl Ads are Bad Examples of Marketing.